Herrmann's Headlines April 2010

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New Zealand Edition - April 2010

Highlights this month:

New Interpretation Handbook

Herrmann International has just released Understanding the Herrmann Whole Brain® Model, a new handbook for interpreting your HBDI® profile. It makes it easier for people to understand their own profile reports. It’s also a great self-help tool, giving them deeper and more meaningful insights into how their thinking preferences affect their approach to problem-solving, decision-making, communications and relationships.

The new handbook will accompany the print out of all new individual HBDI profile data, reports and transparencies from April 2010. And because it’s such a useful tool, we’re making it available, under a special offer, for use with any HBDI profile carried out over the past five years. This handbook will help anyone who already has an HBDI profile look at it from a fresh perspective.

They will learn more about themselves and gain new insights into their interactions with others.

Key features of Understanding the Herrmann Whole Brain® Model - the new handbook for interpreting your profile:

  • New ideas for individual self-development and improving relationships
  • Step-by-step ‘How to’ tips
  • More relevant statistics and richer data
  • Cleaner, clearer layout.

Anyone who has a profile can refresh their understanding of their thinking preferences and the impact these have by ordering this new handbook today.

To take advantage of this special offer, please choose one of the following
options:

  1. If you still have your HBDI®, you can order a new profile interpretation handbook for just
    $35.00, including GST and postage.
  2. If you no longer have your HBDI®, we can reprint pages 1 and 2 of your current profile AND
    send you a new profile interpretation handbook for just $65.00 including GST and
    postage. 
  3. If it has been sometime since you completed your HBDI®, you can receive the ‘Total
    Refresher’ package for just $125.00 including GST and postage. This involves completing
    the on-line survey and award winning e-learning module and receiving the new profile
    interpretation handbook.

Email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with the option you have chosen, your full name and your physical address. Once we have received your order, we will contact you with payment options. If you require any further information, please email us your questions. We can also provide a REFRESHER 2 hour workshop to Teams/Groups. This special offer is valid until 31 May 2010

What we like this month

We’ve hunted out some cool websites that will appeal to people who like thinking about thinking.

http://www.lumosity.com/
A collection of information into many aspects of brain research, biology and health, including a straightforward brain science glossary and a selection of brain training games.

 

http://www.ideo.com/
The web offering of Ideo, a hot global design consultancy that applies design principles to transformation, learning, communities, health and wellness and social impacts. Check out Ideo’s method cards, designed to inspire designers or unleash anyone’s creativity. They’re available as a deck or from the iPhone App Store.


At The Huffington Post you’ll find a post on a collection of photos of stunningly engaging 3D sidewalk art. http://huff.to/3d_sidewalk_art


https://genographic.nationalgeographic.com/genographic/index.html you’ll find the National Geographic’s genographic project, with an interactive atlas of the human journey and a globe of human history. You can even arrange to swab you own cheek to acquire a DNA sample and map your personal genetic journey.


New faces – more new thinking

Megan Twist

Megan joins the Herrmann New Zealand team in the role of Communications and Customer Services. She has an industry background in health, HR, recruitment and the not-for-profit sectors. 

Megan recently completed a journalism qualification and is looking forward to applying her communications and writing skills on behalf of Herrmann New Zealand.  She is intensely interested in the mysterious workings of the brain and, as a recent student, fascinated by how our thinking preferences impact the way we learn.

 In her spare time she enjoys freelance features writing and is a voracious reader of all types of books.

Andrea Matthews

Andrea Matthews joins Herrmann as Business Development and Key Account Manager. Previously she held business development and key account management positions in the outsourced contact centre and telecommunications sectors. 

Born in India, of Anglo Indian descent, Andrea moved to New Zealand with her family in 1996 after completing her schooling in the Middle East. She believes her unique upbringing has taught her to value diversity in life. She is passionate about people and hopes to use her skills and experience to facilitate greater understanding of the application of Whole Brain thinking in the work place.

When not working, Andrea enjoys spending time with her little girl and fishing or exploring New Zealand’s beautiful beaches and scenery.

Brain Food – New Research from McKinsey into Behavioural Strategy

In the latest McKinsey Quarterly is a paper, "The case for behavioural strategy" which notes that very few corporate strategists making important decisions consciously take cognitive biases into account. That’s because while finance and marketing executives can use psychology to make the most of the biases residing in others, in strategic decision makers there is a need to recognise their own biases.
Sound familiar? It should. The study notes that the prevalence of biases in corporate decisions is partly a consequence of habit, training, executive selection, and corporate culture. But most fundamentally, biases are pervasive because they are a product of human nature — hard-wired and highly resistant to feedback, however brutal. McKinsey offers a number of strategies for countering biases:

  • Counter pattern-recognition biases by changing the angle of vision
  • Counter action-oriented biases by recognising uncertainty
  • Counter stability biases by shaking things up
  • Counter interest biases by making them explicit
  • Counter social biases by depersonalising debate

Finally it suggests four steps to adopting behavioural strategy

  • Decide which decisions warrant the effort
  • Identify the biases most likely to affect critical decisions
  • Select practices and tools to counter the most relevant biases
  • Embed practices in formal processes

"The Case for Behavioural Strategy," McKinsey Quarterly, March 2010

If you’re interested in reading more about behavioural economics see the story later in this newsletter.

The write stuff

Poor writing has a lot to answer for. It can confuse and mislead people, anger and alienate them. It can complicate simple matters or leave people feeling rejected, insulted or even threatened. Even a library notice can do it, and few documents infuriate readers as reliably as letters from over-zealous public officials or tone deaf direct marketers.

Yet, if we were to speak with the writers of those documents we might find them pleasant, well-meaning, polite and even helpful. That’s because when we speak our words carry only part of the message – about 7 percent according to some studies. The remainder is carried through non-verbals and tone of voice. But our writing gets no such support: we have to rely on words alone.

That’s tough on writers. And, as organisations rely on the written word to communicate, it’s tough on organisations. And, of course, it’s tough on the readers.  The point is, writing does not have to be so poor. You can write better. It does not require you to go back to school to re-learn its fundamental principles or to practice for years to refine your skills. Whole Brain thinking, coupled with a few simple tips on good writing, can help most people rapidly improve their writing so that it (a) conveys its messages simply and clearly and (b) sounds as if it was by written by a thinking, feeling human being.

The Herrmann Whole Brain writing programme, "ThinkAbout Writing," is designed to do just that.  It starts with the simple premise: The brain can either write or edit – it cannot do both at the same time. It cannot do both simultaneously. Once you have grasped that principle it becomes possible to capture ideas more effectively and write more fluently. Everything speeds up.

You use the Whole Brain Model™ to plan written communication and recognise the effect that your own thinking – and writing – style has for your reader. It will change forever the effectiveness of your writing because it helps you think about why you are writing something in the first place. It helps you plan what you are going to say. It helps you discover the power of structure in your writing. And it shows how to analyse what you have written to ensure that you are clearly saying exactly what you wanted to say.

Ever wanted to write better? With "ThinkAbout Writing," you can write better right now.

Botica Butler Raudon – public relations as strategic storytelling

Everyone loves stories. They work for kids. They work in politics, religion, sport and business. And all for the same reason: they capture our interest, help keep us clearly focused, and end with certainty and a sense of completeness. They are humankind’s way of understanding how events take place in time.

Botica Butler Raudon is a public relations company that works from straightforward premise that at the heart of all great communication you’ll always find a compelling story. Their approach to clients is simply this:  let us help you identify your stories and articulate them effectively in a clear and authentic voice.

Founder, Allan Botica, explains how they work: "When we start work with a client we identify the story and look at how it will develop. What do people know? What have they heard recently? What will they hear next? What do we want them to understand? That quickly gets us to the heart of the matter and allows us to develop an overarching story."

But it’s not all questions. "This narrative approach gives us a rich set of tools for bridging between past events, the present situation and a range of possible futures," he says.
A strategic partner of Herrmann New Zealand, Botica uses this approach to deal with a broad range of matters. Naturally it works well when dealing with traditional media, but it works equally well with social media like Twitter and Facebook.

"When you want to introduce new technologies and ground breaking categories to the market, a story-based approach is highly effective because it is based on articulating unidentified problems and needs and then presenting ways to resolve them," says Botica. "That, in essence, is a story."

Narrative structure also helps in promoting an organisation’s achievements, creating a compelling event or addressing a difficult issue with sensitivity and tact. "When a crisis threatens an organisation’s reputation we can offer a powerful set of tools to help answer difficult questions and create space so that events can move towards a resolution."  

Botica Butler Raudon has also used narrative effectively when working alongside lawyers in litigation, helping brokers and analysts to raise capital or communicate with investors, or engaging with government on a matter that impacts an organisation.

And the approach really comes into its own when dealing with transformation: the major organisational upheavals that follow mergers and acquisitions, or those that occur when business leaders look to restructure their organisations or revitalise their cultures.

Allan Botica has worked with Herrmann over a number of years. "We understand the Whole Brain approach and we recognise how people respond to stories in different ways. Whether you want advice on communicating with your clients or assistance to help them achieve a major transformation, we have ideas that can help."

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it +64 21 400 500

Fresh thinking– behavioural economics

In a similar vein to the research from McKinsey, there’s some interesting thinking from the New Economics Foundation (http://www.neweconomics.org/) about behavioural economics. They ask, "What would economic theory look like if we took human behaviour as our starting point? Neoclassical economists have long assumed that human beings make rational choices in their own interest. Behavioural economics undercuts these assumptions to reveal how we really are.

  1. Other people’s behaviour matters: people do many things by observing others and copying; people are encouraged to continue to do things when they feel other people approve of their behaviour.
  2. Habits are important: people do many things without consciously thinking about them. These habits are hard to change – even though people might want to change their behaviour, it is not easy for them.
  3. People are motivated to ‘do the right thing’: there are cases where money is de-motivating as it undermines people’s intrinsic motivation, for example, you would quickly stop inviting friends to dinner if they insisted on paying you.
  4. People’s self-expectations influence how they behave: they want their actions to be in line with their values and their commitments.
  5. People are loss-averse and hang on to what they consider ‘theirs’.
  6. People are bad at computation when making decisions: they put undue weight on recent events and too little on far-off ones; they cannot calculate probabilities well and worry too much about unlikely events; and they are strongly influenced by how the problem/information is presented to them.
  7. People need to feel involved and effective to make a change: just giving people the incentives and information is not necessarily enough.

Maybe they could use a little Whole Brain thinking?

Upcoming Events

Come-on-Back – Herrmann Certified Practitioners Professional Development Day

The final Come-on-Back professional development day will be held on Tuesday 11th May 2010. As part of Herrmann Certified Practitioners’ ongoing professional development, it is a requirement that you attend one Come on Back session every two years in order to maintain your certification. The purpose of these Come-on-Back days is to update Certified Practitioners on the latest Herrmann developments and maintain consistently high standards across our network.

The May session will feature:

•          Ann Herrmann giving a HBDI feedback (DVD)
•          HBDIinteractive™ as part of the Whole Brain Advantage
•          TBOT – new modules and customised workshops
•          The new Herrmann profile
•          Herrmann International NZ direction for 2010
•          A talk from Herrmann International Asia CEO Michael Morgan

Time: 9.00am – 3.00pm
Venue: HINZ, 9 Huron St, Takapuna, Auckland
Registration: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Cost: $350 + GST

Herrmann Whole Brain Certification

The next public certification workshop for 2010 will take place in August. Register your interest by emailing This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
Date: August 10th – 13th 2010
Venue: HINZ, 9 Huron St, Takapuna, Auckland

For the full list of Herrmann Certification dates please visit the Events Calendar on our website.