Addressing Change: 5 Tips to Manage Employee Resistance to Change

It's pretty much a given that every organisation is in the midst of some kind of change management at any given moment. As we roll further into 2024, things are getting even more interesting. With AI continuing its march forward, the lingering effects of COVID-19...

How to Unlock Success with Short-term Career Goals & Thinking Styles 

 While walking the intricate path of career development, a short-term career goal can act much like a compass – guiding you to your ultimate destination. Providing light, these small moments of achievement bolster motivation and momentum. Another positive aspect...

How to use gap analysis to improve your customer strategy (Step By Step)

It’s now the year 2024, where customer expectations and the service they expect is ever-evolving. A lot of this has meant going online - with the advent of round-the-clock support becoming the norm, and the integration of AI chatbots - the customer service arena has...

How To Show Appreciation at Work: The 5 Languages of Appreciation 

Feeling seen, heard, and appreciated differs from person to person. Just as people have unique thinking preferences, they also have unique ways in which they like to be appreciated for a job well done. The nuance of understanding how an individual feels valued in the...
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How to make team meetings more productive 

How to make team meetings more productive 

Tired of unproductive and lacklustre team meetings? We've all been there, stuck in meetings that seem to go nowhere and achieve nothing. In this blog post, we'll help you break free from the cycle of unengaging meetings. We'll explore the importance of team meetings,...

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